WHAT SIZE SHOULD I CHOOSE FOR MY NECKLACE?
For the perfect fit:
- Take a piece of string, wrap it around your neck to where you’d like the necklace to sit.
- Measure the string’s length with a ruler or tape measure.
Also think about how you’d like to wear your piece — layered with other jewelry, or paired with certain necklines.
WHEN CAN I EXPECT MY ORDER?
Every piece is handcrafted on Maui, Hawaii, just for you. Please allow about 2 weeks for your piece to be made and shipped.
If you need your jewelry sooner for a special occasion, send us an email at studioimmersed@gmail.com — we’ll do our best to make it happen (rush fees may apply).
HOW CAN I TRACK MY ORDER?
Once your order ships, you’ll receive an email with your tracking number so you can follow your package’s journey home.
DO YOU SHIP OUTSIDE THE UNITED STATES?
Yes, we do!
- First Class International: an economical, no-rush option.
- Priority International: estimated delivery in 6–10 days.
Please note that international shipments may be subject to import taxes, customs duties, and fees in your country. These must be paid before your package can be delivered and may occasionally cause delays beyond the original shipping estimate. For details, please contact your local customs office.
WHAT IS YOUR RETURN POLICY?
Because each piece is handmade and one-of-a-kind, we cannot accept returns. However, our goal is always for you to love your jewelry. If something isn’t right, please don’t hesitate to reach out — we’re here to work with you and find a solution.
Each order you place directly supports a small, woman-run business on Maui. Thank you for letting us share a little piece of the ocean with you.